Last Updated: 01/01/2024

You have a right to cancel any service within 14 days from the date of purchase, however we are entitled to charge a reasonable fee for the services that we have already provided up to the date of cancellation and any costs we incur as a result of the cancellation. As such, a refund may not be due.

If you change your mind after the 14 day cancellation period, you must to give us 30 days notice and may be required to pay an early termination fee as set our in your contract or our Terms & Conditions.

All cancellations or requests for refunds must be made through our customer portal at https://portal.publicinternet.com/ or in writing using the form on our website at https://www.publicinternet.com/contact-us/contact-details/

If you’re a consumer, this refund policy does not affect your statutory rights, which cannot be excluded.